The AI layer for your Shopify store

Your customer searches, Flow-e finds.

Your best salesperson on every page of your store.

Native Shopify connection100% Italian-made · GDPR · EU servers
What Flow-e is

A multifunction AI layer,
on top of your store.

Installs in two minutes. Customers search, compare, buy. You collect data: what they ask, what they cannot find, recurring reports.

The customer types what they are looking for. Flow-e answers with your products, on every page.

Try it on the demo store
Why now

Your customers use AI every day.
On your store they find search that stopped ten years ago.

What they already use, every day
ChatGPTPerplexityCopilot
0%
Leave your siteafter a search that turns up nothing, or if the answer doesn't come right awayGoogle Cloud / The Harris Poll, 2023 · Forrester, 2016
0%
Duplicate ticketsrequests about a handful of recurring questions, automatable todayGorgias, 2024

Same cause, you pay for it twice: lost sales and your team's time.

The AI layer

One intelligent layer running across your whole store.

Connected to your catalogue, your orders and each customer's preferences.

1 / 5

The customer asks

GGiulia
9:52
Flow-e

Every answer leaves a data point.
Every data point improves the next answer.


How it works

Flow-e understands what the customer asks, then shows it on screen, and adapts to every page.

1Experience

Customers ask in their own words.

Today, buying means figuring out how your site is built: menus, filters, categories, the right keywords. With Flow-e the customer describes what they want, the way they'd say it out loud. Flow-e builds the path.

Fewer steps between the question and the cart.

The path, before and after
2Interface

Every answer takes shape on screen.

An ordinary assistant replies with a block of text. Flow-e opens the product page, puts two items side by side, shows an order's status. The customer looks, chooses and adds to cart without leaving the conversation.

The product, the comparison, the order: all inside the chat.

The answer you can look at
3Modules

Every page catches the customer at a different moment.

On a product list they're still searching. On a product page they're already deciding. Flow-e changes the tools it offers depending on where they are.

Product list
Narrows the choice, guides, asks the right questions.
Product page
Compares, suggests alternatives, settles the doubt.

Turn on the modules that moment calls for, page by page.

Same sidebar, two pages
AI Insights

Your customers are already telling you what's missing.
Flow-e writes it down.

Every conversation records what they ask, what they look at and what they never find. You open the dashboard and see where you're losing sales.

Questions left unanswered

Twelve people asked about returns and there was nothing on file. Write the answer once: from then on everyone gets it.

Requests outside your catalogue

Brands, categories and products customers look for and you don't stock. Demand already measured, before you buy inventory.

Resolved without you

How many support requests close without anyone on your team stepping in.

Features

Eight modules, one assistant.

The complete AI suite. Turn on only what you need.

Semantic search
01 · Semantic search

Finds the right products even when the words are not the ones in your catalogue.

Guided selling
Compare and alternatives
Cross-sell/upsell
Support and tickets
Order status
Chat always on, on every pageYour own answers from FAQs, articles and PDFsEach module switches on where it is needed, page by page
Live demo

Stop reading about it. Try it.

We built a demo premium car store, VELARE: it lets you try the Flow-e assistant live, exactly as one of your customers would experience it. Step in, ask a question the way you would, and watch what happens.

“A family SUV under 80k”“I'm looking for a sports car”“Something electric for long trips”
Setup in 3 steps

Operational in minutes.
No technical skills required.

1

One-click integration

You authorise Flow-e on your store. Catalog, orders and customers connect themselves.

A few seconds
2

Tailored configuration

Pick modules, features and colours. The widget takes your company's shape.

Customize
3

Widget live on your site

It answers, advises and sells. Your team steps in only when needed.

Live right away

Built on the state of the art of AI technology

Shopifyn8nSupabaseVercelGitHubGeminiClaudeOpenRouter

Every piece of the stack is there for one reason: today it's the best there is.

GDPREU servers, DPA published
AI ActDisclosed in every conversation
Before we talk price

What does it cost you today?

The lines you already pay every month, side by side.

Your stack today

conservative estimate, every month
  • People1 customer care agent
    average employer cost · Italian retail CBA
    ~€2,200
  • SoftwareHelpdesk and live chat
    Gorgias, Zendesk, Intercom
    €60–400
  • SoftwareSearch and merchandising
    Doofinder, Algolia
    €59–649
Estimated totalfrom0€ / month

And each one covers only a slice of the journey.

Flow-e doesn't remove people. It removes the work that wastes them.

To the AI, the questions that repeat every single day.To your team, the cases that deserve a person.
Pricing

Tell us who you are.
We have the right plan.

Every variant counts as one product.

Choose whether to pay here by card or through the Shopify App Store. You choose once.

FAQ

The questions everyone asks.

Five minutes. Install here or from the Shopify App Store, connect your store in 1 click, and switch Flow-e on from the theme editor. No code, no developer.

FLOW-E
A layer, not a chatbotFrom intent to product in one stepNative for ShopifyPay per resolved session
© 2026 Flow-e · All rights reserved
Crafted withby the teamFlow-e